The Value Path with Joshua Oakes Ep. 1: Why Customer Journey Mapping Fails
The Value Path with Joshua Oakes Ep. 1: Why Customer Journey Mapping Fails
The Value Path is a comprehensive methodology series exploring the 8-stage customer progression framework—from Audience through Champion—that replaces traditional funnel thinking with natural human behavior recognition.
Stream episodes directly or watch on YouTube
The Value Path is a comprehensive methodology series exploring the 8-stage customer progression framework—from Audience through Champion—that replaces traditional funnel thinking with natural human behavior recognition. Joshua Oakes guides deep dives into each Value Path stage, teaching the Path to Value toolkit (traps, gates, signposts) that enables organizations to support authentic customer progression rather than forcing people through artificial qualification stages.
This show is essential for:
The Value Path centers on Customer within the Value-First framework, providing the foundational methodology for understanding natural human progression. This bi-weekly series serves as comprehensive education on the core framework that enables everything else Value-First teaches—replacing industrial-age funnel thinking with recognition of how humans actually discover, evaluate, and create value together.
New episodes bi-weekly. Comprehensive methodology for natural customer progression.
Browse all episodes from The Value Path.
Who First Framework Creator & Value Path Methodology Expert
Joshua Oakes hosts The Value Path, serving as the comprehensive guide to the 8-stage customer progression framework that replaces traditional funnel thinking with natural human behavior recognition. As creator of the Who First Framework, Joshua teaches the Path to Value toolkit (traps, gates, signposts) that enables organizations to support authentic customer progression rather than forcing people through artificial qualification stages.