Measure Relationships Quiz
Use Case Intermediate
Test your understanding of measuring relationship health across multiple dimensions.
Measure Relationships Quiz
Test your understanding of measuring relationship health across multiple dimensions.
Question 1 of 5 • Score: 0%
Most organizations measure pre-sale exhaustively (pipeline stages, deal velocity, win rates) and measure post-sale:
Relationship health should be measured across multiple dimensions. Which of these is NOT one of the core dimensions?
Why is tracking health at the Contact level important, not just account level?
A customer health dashboard shows: 12 Thriving, 23 Healthy, 11 Stable, 3 Needs Attention, 1 At Risk. What's the immediate priority?
True or False: Relationship health is static — once assessed, it stays the same until the next review.