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Stage 1 of 8

Audience

"I Am Learning"

What's Happening

Someone becomes aware that your category exists. They're building awareness, developing vocabulary, and starting to understand what questions to ask.

  • โ€ข Consuming content broadly without specific intent
  • โ€ข Learning the language of the space
  • โ€ข Deciding which voices resonate
  • โ€ข Not yet comparing solutions or evaluating vendors

What You Should Do

  • โœ“ Provide genuinely useful educational content
  • โœ“ Allow anonymous engagement โ€” don't gate everything
  • โœ“ Capture Signals without requiring identification
  • โœ“ Be patient โ€” this stage can last months or years
  • โœ— Don't push for sales conversations
  • โœ— Don't treat content downloads as "leads"

Signals That Indicate This Stage

Content consumption
Articles read, videos watched
Social engagement
Likes, follows, shares
Event attendance
Webinar registrations
Channel presence
Newsletter subscriptions

Transition to Researcher

When Signals show focused investigation โ€” returning to specific topics repeatedly, comparing different perspectives, going deeper rather than broader โ€” they're becoming a Researcher.

Quick Facts

Typical Duration
Weeks to years
Engagement Style
Passive, content-driven
Your Role
Educator, thought leader
Success Metric
Growing awareness, trust

Examples

  • SaaS: Developer reads blog posts about API best practices
  • Services: VP subscribes to newsletter on transformation
  • Mfg: Ops manager attends industry webinar

Ready to move beyond Audience?

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