Value-Led Growth
Organizing Around Value, Not Functions
Traditional growth models ask which team drives growth. Value-Led Growth asks what drives growth. The answer: value delivery and recognition.
The Core Question
Is your organization designed to create value, or to manage complexity?
Core Components
The Value Path
WHERE value flowsEight stages describing natural human progression through value discovery and creation. Not a funnel to push people throughβa recognition framework for where humans actually are.
- β’ Audience β Researcher β Hand Raiser β Buyer
- β’ Value Creator β Adopter β Advocate β Champion
- β’ Natural progression, not forced advancement
The Three-Org Model
WHO creates valueThree unified organizations replacing traditional functional silos. Customer Org owns the entire Value Path with no handoffs.
- β’ Customer Org β Everyone who creates and delivers value
- β’ Operations Org β AI-powered coordination and enablement
- β’ Finance Org β Resource stewardship and value accounting
The Four Unified Views
WHAT we seeFour business outcomes that transform fragmented operations into unified capability and visibility.
- β’ Unified Customer View β 360Β° visibility across relationships
- β’ Unified Revenue View β Complete financial visibility
- β’ Unified Business Context β Strategic intelligence
- β’ Unified Team Enablement β AI-powered capability multiplication
The Value Steward
HOW value is deliveredThe primary role within the Customer Orgβhumans partnered with AI who steward relationships through the entire Value Path. No handoffs, full context, deep relationships.
- β’ Full journey ownership from signal to championship
- β’ AI handles breadth; human provides depth
- β’ 50-100 deep relationships vs 500 shallow leads
The Shift
| Traditional Approach | Value-Led Approach |
|---|---|
| β Growth is about generating more signals | β Growth is about creating value that generates natural demand |
| β Growth is about converting faster | β Growth is about supporting natural progression toward mutual fit |
| β Growth is about retaining through contracts | β Growth is about creating value that makes leaving irrational |
| β Growth requires more headcount | β Growth requires multiplying the value each person can create |
| β Growth is driven by a function | β Growth is driven by value delivery across all functions |