The printed sheet
How the Value-First Team sets up its own HubSpot portal, for HubSpot users.
Each Invoice is one bill: an amount asked of a named person or company, under something already agreed.
It records what we asked for, never the money. What actually arrived is kept on its own record, a Payment.
What does “billed” mean?
“[Billed] is an invoice. Did something go out that is allowed to be paid against …”
Chris Carolan, Hubsessed Office Hours: Unified Revenue View, 1 October 2026
Try it in your portal
- Check paid against payments. Add Amount paid and Balance due beside Invoice status. Amount paid counts non-failed payments, so a bill marked Paid with no payment behind it stands out. More › Revenue › Invoices › Edit columns. All plans.
- Mark teaching records. Add a dropdown that marks each bill real or teaching, so examples never count as real value (ours: Lived or Illustrative). Settings › Properties › Invoice properties › Create property (Dropdown select). All plans; limits vary by plan.
- Find late bills by age. Filter invoices by Age category, such as 90+ Days. Days overdue is stored as a date and shown as a relative date, not a count of days. More › Revenue › Invoices › Advanced filters. All plans.
What do we keep about an Invoice?
Nearly all of it is HubSpot’s own. Beyond that, we keep:
- Lived or Illustrative. Whether a bill is real, or an example made to teach. An example can never be the source of a value claim.
Whose value does it serve?
Value for the Company
That means the organization doing the work: its people, its capability, its ability to keep going. In our method, billed (the invoice) is one of four statuses, with booked, earned and paid; they can be true together.
What links to an Invoice?
- billed to Friend
- billed to Account
- lists Line Item
- part of an opportunity Opportunity
- follows a quote Quote
- bills a subscription Subscription
- settled by Payment
Also connected, though not drawn: contracts, orders, payment links, payouts, projects and more.
How does an Invoice change?
An Invoice has a status, HubSpot’s own: Draft, Open, Paid or Voided. It does not move through steps. A voided bill stays on the record, and payment can no longer be collected on it.
What is an Invoice not?
- Not the agreement. The agreement is its own record, and one agreement can make many invoices.
- Not proof the work was done. Our method keeps billed and earned apart. Even a paid bill does not show the promise was kept.
Checked against our HubSpot portal and our written method on 9 November 2026