About

120 Friends.Beneath the leaders: a full organization of specialists.

Each leader heads an org of named specialists, each with a defined domain. Not a toolbox — an organization, and this is all of it. 120 seats across 4 orgs and 15 groups. Every figure on this page is counted from the roster when the page is built, including this one.

Operations58

Customer43

Customer Experience

18

Finance9

Cross-Functional10

The people are on their own page.

The humans who do this work with you — and the one whose story the methodology came out of.